Introduction

At Mammoth (“we”, “us”, “our”), we are committed to protecting the privacy and security of the personal information of our website visitors, clients, and collaborators. This Privacy Policy outlines how we collect, use, store, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.teammammoth.com.au or submitting a contact form, you agree to the terms outlined in this Privacy Policy.

What Information We Collect

We may collect the following types of personal information from you when you interact with our website, particularly via our contact form:

• Identity data: Full name, business name (if provided)
• Contact details: Email address, phone number
• Message content: Any information you include in your enquiry
• Technical data (via cookies): IP address, browser type, device information, and website usage statistics

We only collect information that is necessary for our business functions and activities, and we do not collect sensitive information unless it is necessary and you have consented.

How We Collect Your Information

We collect personal information through:

• Direct interaction: When you fill out the contact form or correspond with us by email or phone
• Automated technologies: As you browse our website, certain technical data may be collected via cookies or analytics services

Why We Collect Your Information

We collect and use your personal data for the following purposes:

• To respond to your enquiry or provide a requested service
• To provide information about our services or projects
• To manage our relationship with you
• To improve our website and user experience
• For internal record keeping and business analytics
• To comply with our legal and regulatory obligations

We will not use your information for purposes unrelated to our core business without your consent.

Disclosure of Personal Information

We do not sell or rent your personal information. However, we may disclose your information:

• To service providers or partners who assist us in delivering our services (e.g., website hosting, CRM systems), provided they also comply with privacy obligations
• If required by law, regulation, or legal process
• If disclosure is necessary to protect our legal rights, property, or safety (or those of others)

Some of our third-party service providers may be located overseas. In such cases, we take reasonable steps to ensure that those parties handle your information in accordance with Australian privacy laws.

Data Security

We are committed to protecting your personal information through appropriate technical and organisational measures. This includes:

• Secure hosting environments
• Password-protected systems and limited internal access
• Regular monitoring of our systems and processes for vulnerabilities

While we take these precautions, no data transmission over the internet can be guaranteed as 100% secure. You acknowledge that you provide your information at your own risk.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. After this period, your data is securely deleted or de-identified.

Cookies and Website Tracking

Our website uses cookies and other similar technologies to enhance your browsing experience and collect analytics data. These may include:

• Session cookies (which expire when you close your browser)
• Persistent cookies (which stay on your device for a set period)
• Analytics tools such as Google Analytics to monitor site performance

You can control or disable cookies via your browser settings, though some site functionality may be affected.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated data
• Request deletion of your data (where legally permissible)
• Withdraw your consent (where we rely on consent to process data)
• Make a complaint if you believe we have breached your privacy

To exercise any of these rights, contact us using the details below. We aim to respond within 30 days.

Making a Complaint

If you believe your privacy has been breached, you can contact us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, would like to access your personal information, or wish to make a privacy complaint, please contact:

Email: admin@teammammoth.com.au
Website: teammammoth.com.au